How to make a complaint

How long does it take to resolve a complaint?
Depending on the severity of the complaint we aim to resolve them within 3-5days of receipt. More complex issues within 14 days. What if &...
Tue, 10 Aug, 2021 at 1:56 PM
What if I am not happy with my complaint resolution?
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Mon, 16 Aug, 2021 at 3:08 PM
How can I make an appeal?
Please contact customer care for further assistance You can reach us on our customer care hotline: 020 3011 2409 and 0800 254 5034 You can also contact...
Mon, 30 Aug, 2021 at 10:50 AM
What if I am unhappy with the outcome?
We’re always here to listen and help with your complaints. Kindly send all queries to customercare@ileero.com or call our customer care hotline: 020 3011 24...
Thu, 14 Jul, 2022 at 1:14 PM
How do I make an appeal?
Please contact customer care for further assistance You can reach us on our customer care hotline: 020 3011 2409 and 0800 254 5034 You can also contact us...
Thu, 14 Jul, 2022 at 1:17 PM
How do I share my feedback?
We welcome any and all of your feedback! You can share your feedback with us, and we will use your thoughts, suggestions, and concerns to continue to improv...
Thu, 14 Jul, 2022 at 1:18 PM